We guarantee and ensure to meet the expectations we set and ensuring that our trip prices reflect the exceptional quality of the experience we provide. We promise to do everything we can to make your holiday with us outstanding. Of course, we can’t control natural circumstances such as weather and wildlife movements, and they do sometimes vary from expected patterns. When that is the case, we’ll make the best adjustments we can to ensure an excellent experience. But when it comes to the inclusions, activities, accommodations and guiding we have arranged, we’ll deliver—or we’ll compensate you!